This Privacy Policy informs you about the processing of your personal data (hereinafter referred to as “Personal Data”) and applies when visiting and using the online applications and tools of Intersafe Netherlands B.V. and its group companies who are part of Lyreco Group (hereinafter collectively referred to as “Intersafe” or “Us/Our/Ours”), as well as the information made available to a visitor (hereinafter referred to as the “Visitor” or “You/Your/Yours”) in any form through the online applications and tools (hereinafter referred to as the “Website”).
This Privacy Policy serves a twofold purpose:
- it provides information to the Visitor on cookies, trackers or similar technology used on Our website, online platforms or other processing applications;
- it informs the Visitor
By visiting the Website, the Visitor agrees to the applicability of this Privacy Policy. This Privacy Policy may be modified by Intersafe from time to time without prior notice. Such amended terms are effective from the date they are published on the Website. We, therefore, encourage You to consult this Privacy Policy on a regular basis.
We respect Your privacy and process, handle and protect Your Personal Data with the utmost care. When processing Personal Data, acting as data Controller, We comply with the requirements of the applicable laws and regulations such, as the General Data Protection Regulation (also called “GDPR”).
Please read Our Privacy Policy carefully so that You know what Your rights and Our obligations are.
Questions about this Privacy Policy can be addressed to privacy@intersafe.eu or to Intersafe, Wilgenbos 2, 3311 JX Dordrecht, Nederland.
Processing of Personal Data
Intersafe may process the following Personal Data (non-exhaustive list):
- Contact Data including, but not limited to, Your name, address, place of residence, zip code, (mobile) phone number(s), and email address(es);
- Product-specific data including, but not limited to, data on (optical) measurements, ear print and ear pictures;
- Your organization, job title and description, gender, and date of birth;
- Application data including, but not limited to, Your work experience, Your education, Your CV, and other data depending on the position You are applying for;
- Banking information (for payment) (only Direct debit, no credit card).
Intersafe may also process other technical data such as URL, IP address, browser type and language(s) used, as well as the date, the time, and the duration of Your visit to Our Website.
How is Personal Data collected?
Intersafe may collect Personal Data that You provide directly to Intersafe by Yourself, for example, to enable Us to enter into an agreement with You or to provide You with information about Our products and/or services.
You also provide that data by filling out forms on the Website and on online ordering applications, responding to marketing campaigns or contests, signing up for Our newsletter(s), or applying for one of Our job openings on the Website.
Data Processing Purposes
Personal Data are processed by Intersafe for the following purposes:
- Commercial purposes :
- Entering into and performing agreements regarding the products and services provided by Intersafe
- Business relationship management
- Reply to enquiries
- Performance of contract : Order & Deliver product
- Marketing purpose (Solution BRIO to offer rebuy & manage warranty and return)
- Marketing campaign
- Provides newsletters
- Enhancement of our solutions :
- Audience & improve our products
- Expand our customer database
- Recruitment :
- Hiring process
When a Visitor fills a contact or registration form on the Website or online ordering platform or sends an email to Intersafe, the data sent is retained for as long as is necessary according to the nature of the form or the content of the email in order to fully answer and process it.
Furthermore, Intersafe analyzes Your behavior on the Website in order to improve the Website and tailor the offer of products and services to Your preferences.
Data subject’s rights
With respect to your Personal Data processed by Intersafe, as a data subject, You have a number of rights, including a right to information and access, rectification, a right to object or to restriction of processing and a right to erasure (right to be forgotten). If You wish to exercise (one of) these rights, please send an email privacy@intersafe.eu, stating the right You want to exercise in the subject line. Intersafe will respond to Your request within thirty (30) days. If Intersafe does not grant Your request, Intersafe will explain why and inform You about the reasons.
If You disagree with how Your request has been handled or how Intersafe processes your Personal Data, You can file a complaint with the Dutch Data Protection Authority (PO Box 93374 2509 AJ The Hague)or the national Data Protection Authority of Your residence country.
Geographical limitation of traffic
Intersafe only stores in and transfers Your personal data to countries that are part of the European Economic Area (‘EEA’) and in countries that provide appropriate data protection as required by the European Commission in that territory.
If processing includes a transfer of Your personal data to a suppliers (including a Cloud provider supplier) established third country (i.e., outside the EEA) which does not provide sufficient protection, Intersafe will only proceed with the transfer according to the following provisions:
- The Standard Contractual Clauses (or “SCC”) as approved by the European Commission (Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council or any subsequent version).
- Binding Corporate Rules (or “BCR”) if the concerned parties have accepted the European Binding Corporate Rules governing the processing of personal data by third parties.
- Any other adequacy mechanism officially recognised by the applicable privacy protection legislation that guarantees an adequate level of protection of personal data.
Both Intersafe and its third parties will only process the personal data in jurisdictions where the applicable data protection legislation applies. These jurisdictions include: the EEA countries and the third countries recognized by the European Commission as providing a sufficient level of data protection (for further information see European Commission website).
Click behavior and visit data
When the Visitor uses (the order options on) the Website, certain data are digitally stored and processed by Intersafe, including the Visitor’s search, click, and order behavior.
Intersafe may also use the Visitor’s Personal Data for the following purposes: (1) to contact the Visitor, (2) to improve the delivery of products, services, and information to the Visitor (e.g., market research), (3) to administer the sales of products in an orderly manner, (4) to inform the Visitor about products or services that may be of interest to him/her (provided that the Visitor has given his/her consent to Intersafe to do so), (5) to settle any disputes. These data will not be transferred to third parties without the Visitor’s prior consent.
Google Analytics
Intersafe uses Google Analytics to track how the Visitor uses the Website and how effective Adwords ads on Google search result pages are. The information thus obtained, including the address of the Visitor’s computer (the IP address), is transmitted to and stored by Google on servers in the United States. For more information, please read Google’s privacy policy.
Google uses this information to evaluate how You use the Website, to compile reports on Website activity for Website operators, and to provide other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required by law or when these third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the corresponding settings in your browser. However, please note that in this case, You may not be able to use all the functions of this Website to their full extent. By using this Website, You consent to the processing of data about You by Google in the manner and for the purposes set out above.
Using cookies
Intersafe uses cookies when offering electronic services. A cookie is a small simple file sent with pages from this Website and stored by your browser on Your computer’s hard drive. Intersafe uses cookies to remember Your settings and preferences. The Visitor can accept or refuse the use of cookies as desired by adjusting his/her browser settings. If he/she refuses cookies, the Visitor may not be able to use all the functions of the Website. The storage and transmission of the Visitor’s data via the Internet are secured using current standard techniques.
Intersafe may use the following cookies:
- Necessary and functional cookies, which are required so that You can move to the desired service and which enable Us to make certain features of the service work according to Your choices. No consent is required for these cookies.
- Statistical cookies, are necessary to help Us to provide You with a better user experience based on optimization of services and constant improvement of features and performance. No consent is required for these cookies.
- Marketing cookies are used to track the Visitor as he/she visits different Web sites. Their purpose is to display advertisements tailored and relevant to the individual user.
How we secure your data
We take both technical and organizational measures to secure the personal data We process. So that, for example, these data are not accidentally or unlawfully destructed, lost, altered or disclosed, between others. We do this according to the applicable legal requirements and guidelines.
An example of a technical measure is that Your data are encrypted during transmission.
Only Intersafe authorized employees may view Your data., and they only have access to Your personal data to the extent necessary to perform their duties.
How long do we keep your data?
We do not keep Your personal data longer than necessary for the purpose for which We process it. However, sometimes We are required to keep Your data longer.
The current data retention periods applied are the following:
| Type of record | Minimum retention period | |
|---|---|---|
| Corporate | Corporate resolutions | Minimum duration of the company + 7 years |
| Shareholders’ register | Minimum duration of the company + 7 years | |
| Records of a dissolved company | 7 years | |
| Finance | Financial records | 7 years |
| Profit and loss accounts | 7 years | |
| Subsidy records | 7 years | |
| Tax / VAT records | 7 years | |
| Real Estate | Real estate records | 9 years |
| Customs | Customs records | 7 years |
| HR | Salary administration | 7 years |
| Employee information | 5 years following the termination date | |
| Documents concerning pension schemes | 7 years | |
| Data of rejected job applicants | 4 weeks after ending job application procedure | |
| Data concerning a temporary worker | 2 years following the termination date | |
| Environment | Data regarding chemicals and environmentally dangerous substances | 10 years |
| Environmental permits | Depends on the permit | |
| Waste bookkeeping | 5 years | |
| Accident reports | 5 years | |
| Quality indicators for the transfer of gas (TSO) | 10 years | |
| Products | Technical compliance and DOC for construction products. All PPE related items are subject to 10 years retention based onREGULATION (EU) 2016/425 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 9 March 2016 on personal protective equipment and repealing Council Directive 89/686/EEC – Chapter 2 Article 13 – See https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0425 | 10 years |
| Insurance | Insurance policies | 7 years |
| Purchase | Purchasing records (delivery, acquisitions, import, export, ledger, accounts receivable, accounts payable, procurement and sales administration) | 7 years |
| IP | Intellectual property records | No specific retention period |
| Contracts | Contracts, agreements and other arrangements | 7 years after the document has lost its actual value |
| Confidentiality agreements and non-competition agreements (with a penalty) | 20 years | |
| Legal files concerning the provision of services (lawyers, accountants, etc.) | 5 years | |
| Other | Correspondence | 7 years after the document has lost its value |
| Personal data | No longer than necessary for achieving the purposes for which the data were collected. Not shorter than statutory minimum retention period |
